Privacy Policy

Effective Date: October 30, 2024

1. Introduction

The Detail Shop LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information.  

2. Information We Collect

We collect personal information that you provide to us, such as:

  • Contact information: Your name, email address, phone number, shipping address, and billing address.

  • Account information: Your username and password (stored in a secure, hashed format).

  • Website activity: Your IP address, browser type, pages visited, and cookies.

  • Customer service interactions: Records of emails, chats, or phone calls with our customer support team.

  • Photos and videos: Any photos or videos you submit to us (e.g., for contests, reviews, or testimonials).

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and improving services: To process your orders, deliver products, provide customer support, and improve our website and services.

  • Communication: To send you order updates, respond to your inquiries, and provide important information about your account.

  • Marketing: With your consent, we may use your photos or videos in our marketing materials, such as on social media, our website, and in advertisements. You can opt-out of this use at any time by contacting us at [your contact information].

4. Data Sharing and Selling

We do not share or sell your personal information with any third parties, except as required by law or to fulfill your order (e.g., with shipping carriers).

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.  

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as required by law.  

7. Children's Privacy

Our website and services are not intended for children under the age of [insert age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.  

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means.  

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.

The Detail Shop LLC

228 Rowe Ave, Unit A

Milford CT 06461

203-816-5006